Terms and Conditions

Terms and Conditions:

  1. Scope of Work: Our services include the creation of premade flyers, logos, and websites according to the specifications provided by the client.

  2. Ownership Rights: Upon full payment, the client will have full ownership rights to the final design(s). We reserve the right to showcase completed work in our portfolio unless otherwise agreed upon.

  3. Payment: Payment is required in full before work commences. We accept payment via [list acceptable payment methods]. Prices are non-negotiable unless otherwise agreed upon in writing.

  4. Communication: We will communicate with the client primarily via email or phone. Timely responses from the client are necessary to ensure project deadlines are met.

  5. Revisions: Each project includes a specified number of revisions. Additional revisions may incur extra charges.

  6. Confidentiality: We respect the confidentiality of our clients' information and will not disclose any sensitive information to third parties without consent.

  7. Legal Compliance: We will not create designs that infringe upon copyrights, trademarks, or any other intellectual property rights. The client is responsible for ensuring the legality of any content provided for use in the project.

  8. Termination: Either party may terminate the agreement at any time with written notice. In such cases, the client will be responsible for payment for work completed up to the termination date.

  9. Liability: We are not liable for any damages, including but not limited to loss of profits, arising from the use or inability to use our services or the final deliverables.

Return Policy:

We do not offer returns or exchanges for premade flyers, logos, or websites as they are digital products. However, if there are any issues with the final deliverables, we will work with the client to address and rectify them to their satisfaction.

2-3 Day Turnaround:

We strive to complete projects within 2-3 business days from the date of payment and receipt of all necessary information and materials from the client. Delays may occur if there are revisions requested or if there are unforeseen circumstances beyond our control. Logos are 3-5 day turn around, websites are 7–14 day turnaround. 

Refund Policy:

Refunds are only provided in the following circumstances:

  • If we are unable to complete the project due to unforeseen circumstances or technical limitations.
  • If the client cancels the project before work has commenced, minus any non-refundable expenses incurred.
  • If the final deliverables do not meet the specifications agreed upon and revisions are unable to resolve the issues to the client's satisfaction.

Refunds will be processed within 7-10 business days of approval.

If you have any questions please reach us at info@phase7designs.com